Frequently Asked Questions
In order to register with NPA you must be considered a dealer in the state that you are doing business in. Pending your state requirements, the following items are needed to register:
Federal Tax ID Number
Government Issued ID
Copy of Voided Company Check
All NPA locations are open 8:00am - 5:00pm Monday - Friday.
All NPA locations are closed Saturday & Sunday and all major holidays.
All NPA locations are open 8:00am - 12:00pm on Christmas Eve and New Year's Eve.
*Hours of operation are local time for each location.*
We accept the following forms of payment for all Live Auctions, Insurance|Total Loss, and eSale purchases:
Business Check (Bank Letter of Guarantee may be required)
Floor plans from AFC, NEXTGear, Wells Fargo CDF, Northpoint Flooring & HDFS
Wire Transfer (additional $30 fee applies)
Credit Card (Only non-auction purchases under $1,000 limit)
Payment is required within 2 business days of the date of invoice for simulcast and online purchases.
Payment is required the day of auction for live purchases.
Auction items are required to be picked up within 10 business days of the date of invoice; afterwards storage fees of $5 per auction item per day will be charged.
Methods of Payment
AFC, NEXTGear, Wells Fargo CDF, Northpoint Flooring & HDFS
NPA San Diego, NPA Dallas & NPA Atlanta auction payoffs are sent to dealers the Tuesday following the auction. NPA Philadelphia, NPA Lakeland & NPA Cincinnati auction payoffs are sent to dealers the Friday following the auction. NPA Madison, NPA Denver & NPA Sacramento/Portland payoffs are sent to dealers the Monday following the auction.
All payoffs are sent from NPA San Diego, Corporate Headquarters. To access your Payoffs click
It is the responsibility of the purchasing dealer to research and pay any back fees on the unit. It is also the purchasing dealer's responsibility to know what type of units they can and cannot title or register within their state.
If a dealer purchases a vehicle they are not able to title or register in their state, NPA will not allow the dealer to return the vehicle.
BOS - Bill of Sale; usually for units in a non-title state.
MSO - Manufacturer's Certificate of Origin; unit has never been titled.
TCMG - Title Coming; this may take up to 8 weeks to be received.
Legal Docs - We have all of the legal documentation to apply for a title, but no physical title
TMU - True Miles Unknown;
7,500 Mile Rule - CA dealers cannot register a unit titled in another state with less than 7,500 miles on it.
Titles and consignment forms must be received at the auction facility prior to auction day. Once consignments have been submitted online, it is best to send titles in a trackable form of mail to the auction location you are sending the vehicle to. There is a $10 Title Coming Fee if title is not received by auction day.
Private party consignments are accepted if the title is in the seller's name.
Upload vehicles online by entering the year, make, model and VIN of each vehicle you are sending to auction along with the type of documents you possess for the vehicle. After submitting online consignments, please make copies of vehicle documents and email them immediately to the NPA location where your vehicle will be consigned. Immediately after emailing, send the physical paperwork to the Consignment Admin of the NPA facility the vehicles are going.
How-To Consign Video Tutorial
A Reserve is the minimum amount a unit can be sold for. There are three different types of reserves to choose from:
Close - Your vehicle will be sold if the high bid is within $200 of the reserve. Vehicles with a high bid within $1500 of reserve will go Subject To.
Firm - Your vehicle will be sold only if the high bid has meet or exceed your reserve. Vehicles with a high bid within $1000 of reserve will go Subject To.
Average - This only applies when consigning multiple vehicles. Vehicles will be sold if the average sale price is greater than average reserves of all offered vehicles.
Motorcycles, ATV's, PWC:
Drop off by end of business day 2 days prior to Auctions for Live Auction locations.
NPA Atlanta – Drop off by end of business Wednesday
NPA Cincinnati – Drop off by end of business day Monday
NPA Dallas – Drop off by end of business Wednesday
NPA Denver – Drop off by end of business Tuesday
NPA Lakeland – Drop off by end of business day Tuesday
NPA Madison – Drop off by end of business day Monday
NPA Philadelphia – Drop off by end of business day Monday
NPA Sacramento – Drop off by end of business Tuesday
NPA Portland – Units must be received the Thursday prior to the Sacramento auction
NPA San Diego – Drop off by end of business Wednesday
Boats & RV's:
Drop off by end of business day 4 business days prior to auction
NPA Atlanta – Drop off by end of business Monday
NPA Cincinnati – Drop off by end of business day Friday
NPA Dallas – Drop off by end of business day Monday
NPA Denver – Drop off by end of business day Friday
NPA Lakeland – Drop off by end of business day Friday
NPA Madison – Drop off by end of business day Friday
NPA Philadelphia – Drop off by end of business day Thursday
NPA Sacramento – Drop off by end of business Friday
NPA Portland – Units must be received by Thursday prior to the Sacramento auction
NPA San Diego – Drop off by end of business Monday
Re-run the unit into the next live auction
Post the vehicle on NPA eSale
Redeem the vehicle and transport back to dealership
A Wish List can be created for vehicles that dealers are interested in but NPA does not currently have in auction.
A Watch List is a consolidated list of units a dealer has shown interest in for an upcoming auction.
Floor Bid - Bid made by a dealer physically present at the auction
Counter Offer - A bid the seller makes to counter the high bidder's offer
KSR - History of fees in California for specific unit run by NPA. NPA will run these reports as necessary
Report of Sale - A transfer of ownership or bill of sale
OHV - Off Highway Vehicle
Exp - Exempt, some states title units over 10 years old with exempt mileage
Miles/Hours Unknown - Unable to view odometer due to the vehicle currently being out of your possession
PWC - Personal Watercraft
If a dealer is using an NPA contracted carrier, the average transportation time is 7-10 days.
For more information contact:
If a vehicle is “Subject-To” the high bid did not meet the reserve. NPA will attempt to negotiate a sale between the buyer and seller.
If a dealers high bid is within a certain percentage of the reserve but has not met reserve, you will receive a Last Chance Offer via email. Offers are only available on exchanges and are valid until 10pm Pacific standard. If not response is received by then, the unit will be a no sale.
Upon the end time of the auction, the item remains open as needed until there has been 5 minutes of no bid activity. This is only available on exchanges.
Google Chrome, MacOS Safari, Mozilla Firefox, Microsoft Edge
Currently, our bidding software does not allow for mobile bidding.
Dealers are able to bid online using NPA Simulcast software. If a dealer is unable to bid online during a live auction, Proxy Bids may be placed for units without the dealer being present.
If a dealer is unable to bid during a live auction, Proxy Bids can be placed for live auction units without the dealer being present.
Once logged in to
npauctions.com go to "BUY" on top navigation, choose which auction location and click the lane you are interested in. Once you have chosen a unit select “Place Bid“ button. When the page has loaded, fill in the required information and click submit. How-To Enter Proxy Bids
Please call NPA Dealer Registration at
858.292.5339 ext. 923301 during business hours and an NPA representative will discuss your account with you.
Condition reports can now be found on the Purchases and Bids page on your account. You can also find your subject-to's, last chance offers, and proxy bids from this page as well.
NPA does not publish auction results after a sale. The
NPA Value Guide™ will give you a real-time average price a unit sold for, and dealers can filter search criteria by month, location, and condition breakdown.
How-To Tutorial Videos
How-To Buy On Auction Day
NPA Company Overview
How-To Purchase On The Harley-Davidson Dealer Exchange
How-To NPA Value Guide™
How-To Navigate The Piaggio Group Americas, Inc. Online Dealer Platform
How-To Access Your Inventory
How-To Use Global Search
How-To Purchase & Navigate NPA eSale
How-To Purchase & Navigate The MotoLease Dealer Exchange
Purchased Inventory & Place Bids
How-To Read a Condition Report
How-To Enter Proxy Bids
How To Purchase on the BRP Dealer Exchange