Career Opportunities

Summary of Position:

The position of a Client Onboarding Administrator will be a professional, yet aggressive lead, responsible for growing and maintaining NPA’s current registered dealer base, while organizing and orchestrating daily tasks and opportunities for strategic growth.

Job Responsibilities:

• Maintain and upkeep on pending documents and accounts
• Maintain, research, update and communicate state requirements for dealers to comply within their states
• Collect, record, file and verify documents daily
• Communicate to dealers when their documents are missing or expired
• Work with management team to develop best practices and processes to simplify daily tasks and procedures

Job Requirements:

• Detail oriented for data entry
• Work experience in Customer Service preferred
• Strong proficiency of computers
• Reliable and punctual
• Professional work ethic and communication
• Effectively communicate with the sales and marketing department
• Flexible schedule during weekdays
• Leadership skills

Job Location: NPA San Diego
Position Type: Full-Time Monday-Friday, 7am-4pm
Click Here for NPA Postings on Indeed
jobs@npauctions.com

Job Description:

Reporting to the National Sales Director, the Inside Sales Representative position is a highly visible sales position responsible for maintaining our clients as well assisting in new client development. The Inside Sales Representative is a specialist who will build long-term relationships in the Powersport industry and work closely with our sales, administrative, and operations departments in order to achieve the region’s goals.

Responsibilities:

• Support all aspects of current dealer consignment business
• Maintain current understanding of Powersport sales to validate credibility and trust with dealers
• Frequent correspondence with Powersport dealers assisting in their wholesale inventory
• Work closely, and at the direction of the regional sales managers to maintain and build additional business
• Understand the sales and operational challenges for dealers and provide solutions to assist them in inventory management and cash flow
• Proactively penetrate and radiate in existing accounts in region and increase consignment business by analyzing current dealer inventory statistics and growing monthly dealer consignment allocation
• Understand the seasonal and regional trends as opportunities to grow the business
• Manage auction day responsibilities ensuring that dealers are provided with a world class level of service
• Coordinate with our transportation department for inbound and outbound vehicles
• Continually update knowledge of the Powersport industry by studying current events, and competitive market dynamics

Reporting:

• Daily use of our customer management software.
• Generate reporting on sales activities and pull custom reports and requested
• Perform quarterly client and regional market review
• Provide monthly forecast of sales and results
• Weekly participation in nationwide sales calls

Core Competencies:

• Sales skills: Identifies and sells to customer’s needs, translates our services to benefits, delivers effective presentations, and uses closing skills
• Negotiation skills: Conducts positive negotiations, handles conflict, seeks common ground, and stays focused on positive outcome
• Sales Goals: Achieves business plan and meets new business development goals
• Territory management: Develops sales/marketing plans, forecasts sales, manages time, creates effective call plans, monitors and responds to competition, networks and generates referrals
• Results focused: Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, provides teamwork and motivation
• Interpersonal skills: Builds strong relationships, is flexible, negotiates effectively, solicits performance feedback and handles constructive criticism
• Communication: Communicates well both verbally and in writing, creates accurate reports, delivers presentations, and shares information and ideas with others
• Listening skills: Listens attentively to others, asks clarifying questions, and manages distractions and interruptions
• Adaptability: Adapts to change, is open to new ideas, takes on new responsibilities, and adjusts plans to meet changing needs
• Dependability: Meets commitments, works independently, accepts accountability, sets personal standards, stays focused under pressure, and meets attendance and punctuality requirements
• Integrity: Deals with others in a straightforward and honest manner, maintains confidentiality, supports company values, and conveys good and bad news

Requirements:

• Must reside near NPA location and have powersport experience in that region. (please do not apply if you do not meet this requirement, Automotive is not Powersports, you will be passed on immediately without direct motorcycle industry experience)
• Be passionate about Powersports
• Outside Sales experience
• Able to work in a fast-paced environment
• Computer skills (MS Office Suite; Outlook, CRM software)
• Ability to analyze and report on data
• Ability to manage multiple projects/assignments at one time
• Good presentation skills both verbally and in writing.
• Dependable, honest, and a team player

Job Location: Bristol, PA and Plant City, FL
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jobs@npauctions.com

Summary of Position:

This person is responsible for reviewing condition reports, transit aging, repair orders, handling of auction day prepping, and weekly reporting for a specific internal department.

Employee Responsibilities:

• Arrive to work on time per required work schedule
• Be courteous and respectful to fellow employees and customers
• Use company equipment for company purposes only
• Operate company vehicles safely and within their intended purpose
• Dress appropriately for particular job duties and within the parameters of our current employee manual (no open toe shoes in the warehouse)
• Keep work area neat and clean at all times
• Always ask questions when uncertainty arises

Job Responsibilities:

General

• Have a good working knowledge of computers
• Have a good working knowledge of powersport related vehicles and their mechanical operation

Mechanical & Operational

• Check the mechanical condition of each vehicle and report as necessary into our internal management system
• Review the overall condition of each unit with accuracy
• Communicate and identify discrepancies and fix as necessary
• Monitoring the auction placement of vehicles as required and planned by Management

Job Location: Poway, CA
Click Here for NPA Postings on Indeed
jobs@npauctions.com

Employee Responsibilities:

• Required to load, strap down and unload powersport units
• Serve as a brand advocate and ambassador in every interaction with clients and the public
• Manage routes and routines so they proceed in the most efficient way possible
• Company equipment and computers must be used for company purposes only
• Company vehicles must be operated safely and within their intended purpose
• Dress appropriately to your particular job duties and within the parameters of our current employee manual, (No open toed shoes in warehouse)
• Keep your work area and vehicle neat and clean
• Always ask questions when uncertainty arises

Job Responsibilities:

• Daily inspection of your vehicle and report any issues immediately
• Have a good working knowledge of powersport related vehicles and their mechanical operation, not required
• Must be able to handle a 2-wheel motorcycle, will be trained
• Required to load, strap, and unload powersport units
• Must be able to lift 75 lbs.
• Must be able to push a rolling motorcycle with relative ease
• Help unload/load vehicles from trucks and trailers as needed
• Must not be sensitive to chemicals, cleaners, and fuel fumes
• Responsible for all company equipment and tools associated with specific job
• Additional responsibilities are provided for specific jobs, view our Indeed page for more details

Requirements:

• CDL not required
• Commercial driving experience preferred
• No DWI/DUI in last 10 years
• No serious tickets in last 5 years

Job Location: Bristol, PA
Click Here for NPA Postings on Indeed
jobs@npauctions.com

Responsibilities:

• Frontline response to inbound phone calls and online customer inquiries.
• Communicate via phone and text to gather details such as motorcycle mileage, condition and title information.
• Ability to clearly communicate with customers about motorcycle values.
• Attention to detail when inputting customer information.
• Work closely with the managers to ensure customer expectations are met
• Maintain general knowledge of powersport vehicle pricing and seasonal trends
• Coordinate with other NPA departments for title and transport information
• Basic understanding of state titling requirements.

Requirements:

• Be passionate about Powersports and have a least one broken bone from riding (semi joking)
• Knowledge of Motorcycles, Dirt Bikes, ATVs and UTV brands and models.
• Able to work in a fast-paced, collaborative environment
• Computer skills (MS Office Suite; Outlook, Salesforce is a big PLUS)
• Ability to manage multiple projects/assignments at one time
• Good presentation skills both verbally and in writing
• Dependable, honest, and a team player who cares about the quality of the work they produce
• High school or equivalent

Reporting:

• Daily productivity in our customer service management software
• Performance of lead acquisition and conversion
• Provide daily/weekly/monthly results vs forecast

Core Competencies:

• Integrity: Deals with others in a straightforward and honest manner, maintains confidentiality supports company values, and conveys good and bad news.
• Dependability: Meets commitments, works independently, accepts accountability, sets personal standards, stays focused under pressure, and meets attendance and punctuality requirements
• Attention to details: Strives to input and communicate clearly and accurately.
• Sales Skills: Identifies and sells to customer’s needs.
• Goal Oriented: Targets and achieves results.
• Negotiation Skills: Conducts positive negotiations, handles conflict, seeks common ground.
• Interpersonal skills: Builds strong relationships, is flexible, solicits performance feedback and handles constructive criticism.
• Listening Skills: Listens attentively to others asks clarifying questions, and manages distractions and interruptions.
• Communication: Communicates well both verbally and in writing, creates accurate reports.
• Adaptability: Adapts to change is open to new ideas, takes on new responsibilities and adjusts plans to meet changing needs.

Job Location: On Site and Remote
Click Here for NPA Postings on Indeed
jobs@npauctions.com

Summary of Position:

The Transportation Administrative Assistant works with a team in order to take incoming information and route it through our system and assign carriers based on location. Each assistant is responsible for a specific territory and list of carriers. This position is instrumental in optimizing NPA’s transportation network and enables a fast, efficient, and cost effective supply chain.

Responsibilities:

• Provide support to customers as it relates to the routing and delivery of powersports related products.
• Complete daily tasks in a timely manner. This includes phone calls, data entry, and problem resolution.
• Work/communicate with Carriers to facilitate the timely delivery and/or re-routing of units to their intended destinations
• Proactively communicate with customers regarding delivery status of their inventory

Position Qualifications:

• Solid interpersonal skills with demonstrated skill-sets to work with a multidisciplinary team to get results
• Above average problem-solving ability
• Capability to embrace ambiguity and flourish in open-ended projects
• Well-developed verbal and written skills
• Experience on projects with dynamic scope in a fast-paced environment a plus
• High flexibility and adaptability IQ

Job Location: NPA San Diego
Position Type: Entry Level
Click Here for NPA Postings on Indeed
jobs@npauctions.com

Job Description:

Motorcycle/Powersport Warehouse Operations, includes but is not limited to, Receiving and Deliveries, Condition Reporting of vehicles, Detail services, Vehicle inventory, Fork lift operation, Auction preparation.

Basic Employee Responsibilities:

• Arrive to work on time per your required work schedule
• Always be courteous and respectful to fellow employees and customers
• Company equipment and computers must be used for company purposes only
• Company vehicles must be operated safely and within their intended purpose
• Dress appropriately to your particular job duties and within the parameters of our current employee manual, (No open toed shoes in warehouse)
• Keep your work area neat and clean
• Always ask questions when uncertainty arises

Basic Job Responsibilities:

• Have a good working knowledge of computers
• Have a good working knowledge of powersport related vehicles and their mechanical operation, not required
• Must be able to handle a 2-wheel motorcycle, will be trained
• Must be able to lift 75 lbs.
• Must be able to push a rolling motorcycle with relative ease
• Help unload/load vehicles from trucks and trailers as needed
• Must not be sensitive to chemicals, cleaners, and fuel fumes
• Responsible for all company equipment and tools associated with specific job
• Additional responsibilities are provided for specific jobs, view our Indeed page for more details

Job Location: All NPA Locations
Click Here for NPA Postings on Indeed
jobs@npauctions.com

Summary of Position:

The position of a Marketing Representative consists of contacting and notifying dealers about upcoming auctions and events. The job also requires writing emails, managing accounts, receiving inbound calls, and marketing services we offer. We are non-scripted and thrive on building a friendly, but professional relationship with all of our clients. Our customers have gone through a registration process to hold an account with us so very rarely will there be cold calls to make.

Job Description:

• Interact with customers via outbound and some inbound telephone calls to provide information and assistance
• Achieve productivity standards and goals while maintaining the highest level of customer service - Inputting a record of all customer interactions
• Use our computer system to track and gather information
• Contribute to reach monthly department goals

Job Location: NPA San Diego
Position Type: Entry Level
Click Here for NPA Postings on Indeed
jobs@npauctions.com