We noticed you are using Internet Explorer - IE!
IE does not support some of the HTML5 features required by the bid Client and thus
it is HIGHLY RECOMMENDED that you switch to Google Chrome or Firefox before opening the Bid Client.
If you really want to use IE then you must make sure the Adobe Flash Player plug-in is up-to-date AND enabled before opening the Bid Client. You can verify here
https://helpx.adobe.com/flash-player.html
Click "OK" to open the Bid Client and confirm your understanding that the Bid Client might not work as expected using Internet Explorer (IE) if Adobe Flash is not current.
Thank you - NPA Dealer Support Team